Cancellation policy
Cancellation policy
Here's how cancelling works for your Growth Community membership.
Your membership
Your Growth Community membership is billed every month from the day you join, and it renews each month until you cancel.
How to cancel
You can cancel any time from your account. Sign in with the person icon at the top of any page on streamshop.ai, open your Growth Community subscription, and cancel it there. You can also email hello@streamshop.ai, and we'll cancel it for you.
What happens when you cancel
Billing stops right away, and you keep full access to the member area through the end of the month you've already paid for. Your membership then ends on its own. Each payment covers its own month, so payments already made stay as they are; our refund policy has the details.
Coming back
You're welcome back any time. Joining again starts a new month from that day.
Software purchases
Stream Shop AI, Stream Shop AI + Build Plate AI and the Build Plate AI add-on are one-time purchases, with no repeating charge to cancel.
Questions
Email hello@streamshop.ai, and a real person will help.
Stream Shop AI is a business of American Carver LLC.